MultiFamilyPro TV

Marketing is as much an art as it is a science, so it’s important to approach it from both angles; but striking that balance takes a little “MOJO” and that’s what this show is all about! Join Lori Snider for a weekly insider’s look at how to make your company and communities stand out from the crowd.

There’s always something new in New Media, and this show is designed to keep you on the innovative edge! Hosted by Charity Hisle with special guests from the new and social media world—including the workshop leaders from the  New Media Optimization Summits —each episode will introduce you to new platforms, applications, tricks, trends and techniques to help you optimize your use of new media.

The  most effective thing you can do to keep your efforts on track is to safeguard your most valuable investment: the customers you already have. That’s why we’ve devoted an entire show to just this aspect of the way we do business today. In each episode, you’ll hear about another important factor that you should address and improve in order to keep residents happy and renewing!

Ask any Community Manager what they feel like they’re responsible for, and they’ll tell you “Everything, everyday!” and this show will help you manage it all—and still have a life! Join Jackie for this 12-EPISODE, series as she discusses how to make the most of your attitude; motivation; mentoring; working with vendors; handling customer demands; great resident retention plans and programs; smart hiring; how to do more with less; enhancing curb appeal; conflict management and much, much more!

Fair Housing is a prominent part of our daily lives, and as multifamily professionals we are aware of  that to the point of being wary. How much do you really know about Fair Housing, and examine if you are letting fear or lack of knowledge get in the way of doing your best work? This show is designed to get you up to speed on fair housing and equip you with the confidence to perform effectively within the boundaries of these important laws!

Achieving remarkable success in the Affordable Housing world requires more than just real estate experience—it takes a specialized set of skills along with savvy marketing strategies, top-notch customer service, and the best practices in staff management, all while staying attuned to legal and industry trends. This show is designed to help you bring all of those demands and insights masterfully within your grasp while reaching a better understanding of what works well in this unique environment, what doesn’t and why.

100% FabYOULous Fridays is a high energy BLAST!  Join us on Friday’s  to keep your team motivated with new resources and a rich flow ideas from the one and only TotallyToni Blake! It’s all a about YOU being 100% FabYOUlous@Leasing, Marketing, Resident Retention, Renewal, NOI, Social Media, Personal Development and MORE!! Take your performance to the next level and don’t miss one episode of this fast paced, passionate time with one of our industries most innovative thinkers. She’s 100% FabYOUlous, she’s FREE and she here the first Friday‘s of every month at MProTV.

For many Leasing Professionals, leasing has become synonymous with concessions.  It’s important to see concessions for what they really are—not just a tool that close leases, but real deductions from the profits that our owners expect. Instead of focusing on leasing WITH concessions, this series focuses on arming you WITH a whole set of proven skills, strategies, resources and more, proven by years of success to help you close more leases at current market rents. 100% guaranteed to increase your closing ratio or your money back!

Become Your Own Branded Media: Marketing really is different today and what worked well only a short time ago might not be working so well for you now.  How are you handling the transition?  Have you begun to explore the valuable opportunities available in new media, or are you still clinging to yesterday?

Every chef knows that preparing a great dish requires a great recipe so that results are predictable, consistent, and fantastic every time; and the Smart Girls at Smart Apartment Solutions know that fantastic branding requires the same carefully planned approach.

Shakespeare wrote, “All the world’s a stage, and all the men and women merely players …” This is true not only in literature and on stage, but also in the everyday reality of our working lives … you may as well have the cameras rolling as you try diligently to get people in the front door and help find them a home, because you truly are at center stage, and it is your time to SHINE.

Join Terri Norvell as she interviews the current Thought Leaders both within multifamily and outside our industry.  Leadership issues? Management challenges?  NOI frustration? You’ll have access to the pace setting CEOs, VP, DPMs and Authors who are leading the way with creative solutions through this time of massive change. This show is filled with tactical approaches and application tools to assist both you and your teams. We’ll delve into breaking down…

Technology has allowed us to make huge strides in all facets of our business today, and especially in the way that we market our companies and communities.  Many of us are still struggling to get our arms around the best tools for a given task, or ensure that we’re applying the very latest and best practices to achieve the best possible result; and this show will help you get on top of technology today.  In 12, in-depth episodes, we’ll cover: an introduction to building a website and…

Trailblazer and industry expert Deb Bronson-McGrath serves as your guide in this ground-breaking series that explores new territory (innovative solutions, refreshing viewpoints) designed to equip busy multifamily professionals with practical instructions, tools, and resources.  Abandoning tired methods and mind-sets that deliver meager results, each episode (expedition) will navigate you through thorny issues…

Customer service is back in the spotlight! It is proven that service directly impacts the bottom line. Best practices are actively separating the winners from the losers, and it’s time to choose your side. There’s never been a more important time to focus your efforts on creating a strategic service improvement plan that will not just satisfy, but surprise your residents by how well you understand and anticipate their needs!

Do you know your MMI (Multiplicity Marketplace Intelligence) factor? How about Ethnocentrism, History and Stereotyping, Ethnorelativism … do you know what these words mean and how they affect your bottom line? In today’s diverse market, you need to sell, service, and stay your multicultural residents, so join the Multicultural Race for Marketplace series as we travel a world of cultures and race to win!

Are you looking to enhance your training program, improve your facilitation skills, or gain more knowledge about learning and development in today’s changing workplace?   Join the Grace Hill training experts for a brand new show on MultifamilyproTV titled Let’s Talk Training! Multifamily Best Practices.  In each 30-minute episode of this live TV program, host Jana Muma and other members of the Grace Hill training team will offer the best of…

Not only is sustainability in housing a responsible choice for the planet’s survival … it can actually be good for your bottom line. Today’s consumer gravitates toward mindful choices, and demonstrating that you care about the environment shows that you care about their ability to maintain a healthy and happy life in your community. From green roofs, community gardens, and recycling programs, to more…

Running a property is often more than a full time job … running your on-site team can be a handful, too. Put them together and most Onsite Managers and Assistant Managers find themselves doing double duty more often than they should. The good news is that a few fresh skills and adjustments to your management style can set you—and your team—free from…