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NOTE: If you are a MproTV  Priority Member you will have unlimited instant access when you log into your account for only $300. per year

To register for upcoming shows, follow the “REGISTER HERE” links in the Episode Guide below.  Scroll down further for Show Videos which may be viewed at any time.

For many Multifamily Leasing Professionals, renewals have become synonymous with no rent increases.  Rent Increases are important to the value of your apartment community and it’s important to see them for what they really are — the profits that our owners expect and that every Multifamily Professional should be able to achieve!  It’s time to focus rent increases and retention while raising rents!

In series two of @Current Market Rents  we will arm you with a whole set of proven SKILLS, STRATEGIES, AND RESOURCES along with PROVEN TECHNIQUES  to help you RENEW MORE LEASES AT CURRENT MARKET RENTS!

AND, in this season, we’re adding a special, live encore run of series one: Leasing @ Current Market Rents, with each episode airing immediately before an episode of THIS series, so you can subscribe to BOTH at special savings and watch both a Leasing and Retention & Renewals episode LIVE with Toni & Tami on each air date!

100% GUARANTEED TO INCREASE YOUR RENEWAL RATIO!

WATCH RETENTION & RENEWALS @CURRENT MARKET RENTS

Retention & Renewals @Current Market Rents Details

  • Dates:  Tuesday’s,  (first Tuesday of each month unless otherwise noted)
  • Time: 10:30-11:00 am Eastern, 9:30-10:00 am Central, 8:30-9:00 am Mountain, 7:30-8:00 am Pacific
  • Level: All
  • Length: 12 episodes, 30 minutes each
  • Subscription:Purchase one-time viewing of each live episode for only $19.95 each, OR become a full-series subscriber and purchase all 12, 30-minute episodes for only $228 (That’s just $19 per episode). Full-series Subscribers also receive unlimited access to the recordings of each episode for a full year, so after they’ve aired live, you can watch them again and again!If you purchase access for the whole season,  you’ll receive unlimited viewing for all shows watched from your IP address via your email address and password (that’s how we monitor usage) for one full year from the purchase date. Videos can be paused and returned to later, and “fast-forward” and “rewind” controls are also available.  Keep in mind that our videos are hosted online, so if your computer goes into sleep mode, the video will time out.Once your login is established, watching on demand, anytime, is easy … even at 3 am!  Many shows even offer bonus downloads you can access anytime, as well … Leasing @ Current Market Rents Episodes, for example, all have workbooks to use during the video and lots of other useful resources!
  • Special Two-Series Subscription: Subscribe to BOTH this series AND Leasing @ Current Market Rents (12, 60-minute episodes airing immediately before this series on each air date) for only $420 (That’s just $17.50 per episode) with unlimited access to all 24 recorded episodes for a full year, so you can watch them again and again! (Purchasing individual episodes at $19.95 each for either series does not include unlimited access to episode recordings.)
  • Sponsor: To Be Announced
  • How To Register: Browse the Episode Guide below and follow the “REGISTER HERE” links at the start of each show’s description to pre-register NOW for each episode you plan to view. Important: you must register for each individual show that you plan to view in order to receive the unique access code allowing you to enter the broadcast; so if you’re subscribing to the full series, please take a moment to pre-register now for each episode you’re purchasing.
  • How to Watch:  You’ll receive a confirmation email message for each show immediately after registering, as well as subsequent reminders on the week before, day before, and day of each show. These messages include the access link required to log into that particular show as well as a “System Test” link that will help you make sure your computer has all the necessary equipment/software to access the stream. You need only run the system test once. For a great viewing experience, your computer should have: a high-speed internet connection (we recommend a hardwired connection as a shared Wi-Fi connection may not deliver a seamless video stream); the latest version of your browser of choice, Java, and Adobe Flash; and on-board or peripheral speakers to listen out loud or headphones to listen privately (our system does not allow for dial-in audio).  At show time, simply click on the access link provided in your confirmation or reminder email, then log in using the email/password you provided on registration, and enjoy the show!
  • Our Guarantee:  If you watch the full series and do what we tell you to do, and don’t see a dramatic increase in your retention & renewal rate, we’ll refund the purchase price!

Episode Guide

REGISTER HERE for Episode Ten – December 4, 2012 – Resident Retention through Recovery

REGISTER HERE for Episode Eleven – December 4, 2012 (11:15-11:45 EST) – Overcoming Renewal Objections

REGISTER HERE for Episode Twelve – January 8, 2013 (second Tuesday of the month) – Quick Tips, Tools, Techniques and Resources for Powerful Resident Retention


COMPLETED EPISODES – NOW AVAILABLE ON DEMAND

Please note that immediate video-on-demand access is available only during our normal business hours of 9:00 am – 5:00 pm, Monday-Friday, Eastern Standard or Daylight Time as orders must be fulfilled by a member of our staff who will provide you a personalized access link via email.  All orders received outside of normal business hours (including weekends and holiday closures) will be fulfilled as soon as possible on the next business day.

CLICK HERE TO PURCHASE recordings of episodes now available on demand

Episode One – Growing Revenue with Renewals – Remarkable Results

Episode Two –  Retention Assessment

Episode Three – Customer Service/Maintenance Matters

Episode Four –  Creating Community & Community Services

Episode Five –  Dynamic New Communication Tools for Resident Referrals

Episode Six – Creative & Effective Renewal Presentation Techniques

 Episode Seven –  Increase Value with Benefits, Services & Appreciation Plans

Episode Eight – The Land of Legends: Myths and folklore of the apartment industry that hinder our performance

Episode Nine  The Resident Experience Cycle: Seven cycles and seven opportunities in each cycle that make a gigantic impact


Meet Your Hosts!

Toni Blake is an international speaker, author and comedienne. Having invested more than 28 years of her life in multifamily housing, she tours over 50 cities each year inspiring thousands of industry professionals. As an author, Toni’s expertise has been published in over 36 trade magazines across the country. She was selected by the National Apartment Association as one of the industry’s “Marketing Gurus” and is recognized for her research and innovative concepts in customer service, sales, and marketing. Toni was honored at the very first Multifamilypro “People’s Choice Awards” winning awards for Educational Excellence, Imagination and Innovation. Utilizing her multi-lingual talents, Toni was a featured speaker at the 2006 ISTA Conference in Kassel Germany, presenting IN GERMAN to an audience of over 260 German multifamily professionals. She is the president of TotallyToni.com and lives in Northern Colorado with her husband and two stepdaughters.


Tami Siewruk
Chief Imagination Officer, Multifamilypro and New Media Optimization Summits

Tami began leasing apartments in 1976, and has held leasing, marketing, management, and business development positions up to and including Vice President of Property Management.  Having begun her career on the front lines, she has maintained a career-long passion for staying connected to the day-to-day challenges faced by apartment professionals at every level, and for connecting them with the resources they need to succeed!  Her other guiding passion—and special talent—is for spotting trends, and framing them within the context of our industry to not only identify their implications to our future, but to spotlight ways that we can immediately begin capitalizing on them today.

Tami speaks not only from a rare level and breadth of real-world experience in all facets of property management, but also as an owner and developer of award winning apartment communities in four states. As President of Siewruk Development, she has completed a 192-unit apartment community in Austin, Texas; and in partnership with Conine Residential Group & The Huizinga Group, developed 305 units in Dallas, Texas. She currently has a small resort under construction in the Bahamas.

Her articles are widely available online and have appeared in a variety of industry publications including The Journal of Property Management, Units Magazine,  Urban Land Magazine and numerous State and Local Apartment Publications.

Tami is a co-author of NAHB’s highly successful book, How to Excel in Leasing Apartments, and the Certified Leasing Professional Course. She has served on Committees for RAM Digest, Certified Leasing Agent, Pillars of the Industry, and Multi-Housing World; and the National Association of Home Builders’ (NAHB) Multifamily Councils’ Membership Committee. In addition, she served as Editor of NAHB’s Multifamily Management magazine and as Chairman for the NAHB Multifamily Council sub-committee.

Tami has authored several leading industry publications, including Multifamilypro’s popular 101 Secrets to Relationship Leasing, and Write a Winning Multifamily Marketing Plan.  Multifamilypro’s “Big Book” series—including proven traffic generation and management ideas and Community Marketing Tracker—are mainstays on the bookshelves of apartment communities from coast to coast.

MultifamilyPro’s  Brainstorming Sessions™, invented by Tami and now one of the industry’s largest national conferences, is widely regarded as THE annual event that multifamily professionals cannot afford to miss!

Multifamilypro’s New Media Optimization Summits are rapidly becoming the go-to, “See It. Hear It. Do It.” events for owners and operators of small-to-mid-sized businesses of all kinds to weave social media effectively into their brand fabric and overall marketing plans. Tami is a frequently sought-after presenter of local and corporate events.